Privacy policy

PRIVACY POLICY
Last Updated: November 11, 2026

This Privacy Policy describes how the livemorlixa online store may collect, use, share, retain, and protect personal information when customers browse https://livemorlixa.shop, purchase products, or request assistance.

1. INFORMATION WE COLLECT

Depending on your activities on our website, we may collect:

- Your name, telephone number, and email address.
- Billing information and delivery addresses.
- Order details, purchased products, and transaction records.
- Customer account information where accounts are enabled.
- Messages relating to customer support, complaints, and returns.
- IP addresses, browser and device information, and website usage details.

Complete payment card credentials are handled by authorized payment processors. We receive transaction information necessary to administer orders and issue refunds.

2. PURPOSES FOR USING DATA

We may process personal information to:

- Accept payments and complete purchases.
- Prepare merchandise and coordinate shipment.
- Send order confirmations, receipts, and delivery updates.
- Process cancellations, returns, exchanges, and refunds.
- Respond to questions and resolve customer problems.
- Prevent fraud and maintain online security.
- Improve our website and customer experience.
- Provide marketing communications where legally permitted.
- Meet applicable tax, accounting, and legal duties.

3. LEGAL BASES FOR PROCESSING

Where applicable privacy law requires a legal basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests, or consent.

4. COOKIES AND SIMILAR TOOLS

Essential cookies may support shopping carts, checkout, site security, and customer preferences.

Optional analytics, advertising, or personalization tools may be used where configured on our website.

Where legally required, consent will be obtained before non-essential cookies or comparable tracking technologies are activated.

Available privacy choices may be managed through website controls or browser settings.

5. SHARING INFORMATION

We may share information necessary for store operations with Shopify, authorized payment processors, fulfillment partners, shipping carriers, customer service providers, fraud prevention services, and configured marketing or analytics vendors.

We may also disclose information where required by law.

6. SHOPIFY E-COMMERCE SERVICES

Our store uses Shopify's e-commerce infrastructure.

Shopify may process information to support commerce services and for other purposes explained in its applicable privacy notices.

Further details are available at https://www.shopify.com/legal/privacy.

7. INTERNATIONAL TRANSFERS

Customer information may be processed in countries outside the customer's place of residence.

Where applicable law requires safeguards for international transfers, appropriate protections will be used.

8. DATA SECURITY

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, and loss.

No online storage or transmission method can guarantee absolute security.

9. DATA RETENTION

We retain personal information as reasonably necessary to complete orders, provide customer support, prevent fraud, resolve disputes, maintain legally required records, and meet applicable obligations.

10. PRIVACY REQUESTS AND RIGHTS

Depending on applicable laws, individuals may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

They may also object to certain processing, withdraw consent, or opt out of specified advertising-related practices.

We may request reasonable identity verification when responding to certain requests.

11. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional rights where relevant privacy laws apply to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS

Eligible UK customers may exercise rights under the UK GDPR and related data protection legislation.

They may also lodge complaints with the UK Information Commissioner's Office.

13. MARKETING CHOICES

Customers may unsubscribe from promotional emails using the instructions contained in those messages or by contacting our team.

Necessary order-related communications may continue.

14. CHILDREN'S PRIVACY

The store is not intended for children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable laws.

15. POLICY CHANGES

We may update this notice when our operations, technologies, service providers, or legal duties change.

The revised version will be published on our website.

16. PRIVACY CONTACT

Store Name: livemorlixa
Official Website: https://livemorlixa.shop
Customer Service Email: sangelsengur1@outlook.com

PUBLICATION CHECK: Before publication, identify the actual data controller using its verified legal name and authorized physical business address. Confirm that the policy accurately reflects real cookies, marketing integrations, service providers, data retention, international transfers, consent settings, and data-sharing arrangements.